989 lines
24 KiB
JSON
989 lines
24 KiB
JSON
{
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"name": "Workflow C – Knowledge Base Auto-Update",
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"description": "Triggered by Workflow B when solution is executed. Generates embeddings, inserts new KB entries, updates existing entry frequencies, and logs all operations.",
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"nodes": [
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{
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"id": "uuid-webhook-trigger-c-1",
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"name": "Webhook Trigger",
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"type": "n8n-nodes-base.webhook",
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"typeVersion": 1,
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"position": [
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250,
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200
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],
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"parameters": {
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"path": "workflow-c",
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"httpMethod": "POST",
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"options": {}
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},
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"webhookId": "workflow-c-webhook-id"
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},
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{
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"id": "uuid-validate-payload-c-1",
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"name": "Validate Payload",
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"type": "n8n-nodes-base.if",
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"typeVersion": 1,
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"position": [
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450,
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200
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],
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"parameters": {
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"conditions": {
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"number": [
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{
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"comparator": "exists",
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"value1": "={{ $json.ticket_id }}",
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"value2": ""
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},
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{
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"comparator": "exists",
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"value1": "={{ $json.ai_suggestion }}",
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"value2": ""
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}
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]
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},
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"combineOperation": "AND"
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}
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},
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{
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"id": "uuid-parse-suggestion-c-1",
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"name": "Parse AI Suggestion",
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"type": "n8n-nodes-base.set",
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"typeVersion": 3,
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"position": [
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650,
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200
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],
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"parameters": {
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"options": {},
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"assignments": {
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"assignments": [
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{
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"name": "ticket_id",
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"value": "={{ $json.ticket_id }}",
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"type": "string"
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},
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{
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"name": "conversation_id",
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"value": "={{ $json.conversation_id }}",
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"type": "string"
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},
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{
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"name": "ai_suggestion_parsed",
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"value": "={{ typeof $json.ai_suggestion === 'string' ? JSON.parse($json.ai_suggestion) : $json.ai_suggestion }}",
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"type": "object"
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},
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{
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"name": "execution_type",
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"value": "={{ $json.execution_type }}",
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"type": "string"
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},
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{
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"name": "timestamp",
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"value": "={{ $json.timestamp || new Date().toISOString() }}",
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"type": "string"
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}
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]
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}
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}
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},
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{
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"id": "uuid-extract-kb-fields-c-1",
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"name": "Extract KB Fields",
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"type": "n8n-nodes-base.set",
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"typeVersion": 3,
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"position": [
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850,
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200
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],
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"parameters": {
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"options": {},
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"assignments": {
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"assignments": [
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{
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"name": "problem_text",
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"value": "={{ $json.ai_suggestion_parsed.problem_text || $json.ai_suggestion_parsed.problem || $json.subject || 'Unknown problem' }}",
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"type": "string"
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},
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{
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"name": "kategorie",
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"value": "={{ $json.ai_suggestion_parsed.kategorie || $json.ai_suggestion_parsed.category || 'Uncategorized' }}",
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"type": "string"
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},
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{
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"name": "lösung",
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"value": "={{ $json.ai_suggestion_parsed.lösung || $json.ai_suggestion_parsed.solution || 'No solution provided' }}",
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"type": "string"
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},
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{
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"name": "embedding_input",
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"value": "={{ $json.kategorie + ' | ' + $json.problem_text }}",
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"type": "string"
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}
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]
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}
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}
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},
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{
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"id": "uuid-litellm-embedding-c-1",
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"name": "LiteLLM Generate Embedding",
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"type": "n8n-nodes-base.httpRequest",
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"typeVersion": 4,
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"position": [
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1050,
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200
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],
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"parameters": {
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"authentication": "none",
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"url": "={{ $env.LITELLM_API_URL || 'http://litellm:4000' }}/v1/embeddings",
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"method": "POST",
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"headers": {
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"Content-Type": "application/json"
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},
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"sendBody": true,
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"specifyBody": "json",
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"jsonBody": "={{ {\n \"model\": \"text-embedding-3-small\",\n \"input\": $json.embedding_input\n} }}"
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}
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},
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{
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"id": "uuid-extract-embedding-c-1",
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"name": "Extract Embedding Vector",
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"type": "n8n-nodes-base.set",
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"typeVersion": 3,
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"position": [
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1250,
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200
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],
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"parameters": {
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"options": {},
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"assignments": {
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"assignments": [
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{
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"name": "embedding_vector",
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"value": "={{ $json.data[0].embedding }}",
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"type": "object"
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},
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{
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"name": "embedding_dim",
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"value": "={{ $json.data[0].embedding.length }}",
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"type": "number"
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}
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]
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}
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}
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},
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{
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"id": "uuid-milvus-insert-c-1",
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"name": "Milvus Insert New KB Entry",
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"type": "n8n-nodes-base.httpRequest",
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"typeVersion": 4,
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"position": [
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1450,
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200
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],
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"parameters": {
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"authentication": "none",
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"url": "={{ $env.MILVUS_API_URL || 'http://milvus:19530' }}/v1/vector_db/knowledge_base/insert",
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"method": "POST",
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"headers": {
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"Content-Type": "application/json"
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},
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"sendBody": true,
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"specifyBody": "json",
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"jsonBody": "={{ {\n \"entries\": [\n {\n \"id\": \"kb_\" + $json.ticket_id + \"_\" + Date.now(),\n \"problem_text\": $json.problem_text,\n \"kategorie\": $json.kategorie,\n \"lösung\": $json.lösung,\n \"häufigkeit\": 1,\n \"embedding\": $json.embedding_vector,\n \"timestamp\": new Date().toISOString(),\n \"ticket_id\": $json.ticket_id,\n \"conversation_id\": $json.conversation_id,\n \"source\": \"workflow-c\",\n \"status\": \"ACTIVE\"\n }\n ]\n} }}"
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}
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},
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{
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"id": "uuid-extract-insert-result-c-1",
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"name": "Extract Insert Result",
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"type": "n8n-nodes-base.set",
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"typeVersion": 3,
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"position": [
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1650,
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200
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],
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"parameters": {
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"options": {},
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"assignments": {
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"assignments": [
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{
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"name": "kb_entry_id",
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"value": "={{ $json.ids ? $json.ids[0] : 'kb_' + $json.ticket_id + '_' + Date.now() }}",
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"type": "string"
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},
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{
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"name": "insert_status",
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"value": "={{ $json.status || 'SUCCESS' }}",
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"type": "string"
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}
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]
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}
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}
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},
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{
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"id": "uuid-milvus-query-similar-c-1",
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"name": "Milvus Query Similar Entries",
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"type": "n8n-nodes-base.httpRequest",
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"typeVersion": 4,
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"position": [
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1850,
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200
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],
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"parameters": {
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"authentication": "none",
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"url": "={{ $env.MILVUS_API_URL || 'http://milvus:19530' }}/v1/vector_db/knowledge_base/search",
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"method": "POST",
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"headers": {
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"Content-Type": "application/json"
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},
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"sendBody": true,
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"specifyBody": "json",
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"jsonBody": "={{ {\n \"vector\": $json.embedding_vector,\n \"limit\": 5,\n \"params\": {\n \"nprobe\": 10\n },\n \"expr\": \"status == 'ACTIVE' AND kategorie == '\" + $json.kategorie + \"'\"\n} }}",
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"options": {
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"otherOptions": {
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"allowUnauthorizedCerts": true
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}
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}
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}
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},
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{
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"id": "uuid-filter-similar-high-score-c-1",
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"name": "Filter Similar > 0.85",
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"type": "n8n-nodes-base.set",
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"typeVersion": 3,
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"position": [
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2050,
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200
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],
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"parameters": {
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"options": {},
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"assignments": {
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"assignments": [
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{
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"name": "similar_entries",
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"value": "={{ ($json.results || []).filter(r => r.distance >= 0.85) }}",
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"type": "object"
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}
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]
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}
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}
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},
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{
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"id": "uuid-check-similar-entries-c-1",
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"name": "Check If Similar Exist",
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"type": "n8n-nodes-base.if",
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"typeVersion": 1,
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"position": [
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2250,
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200
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],
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"parameters": {
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"conditions": {
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"number": [
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{
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"comparator": "gt",
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"value1": "={{ $json.similar_entries.length }}",
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"value2": "0"
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}
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]
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}
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}
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},
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{
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"id": "uuid-milvus-update-frequency-c-1",
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"name": "Milvus Update Frequency",
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"type": "n8n-nodes-base.httpRequest",
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"typeVersion": 4,
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"position": [
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2450,
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100
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],
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"parameters": {
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"authentication": "none",
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"url": "={{ $env.MILVUS_API_URL || 'http://milvus:19530' }}/v1/vector_db/knowledge_base/update",
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"method": "POST",
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"headers": {
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"Content-Type": "application/json"
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},
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"sendBody": true,
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"specifyBody": "json",
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"jsonBody": "={{ {\n \"updates\": $json.similar_entries.map(entry => ({\n \"id\": entry.id,\n \"häufigkeit\": (entry.häufigkeit || 1) + 1,\n \"last_updated\": new Date().toISOString()\n }))\n} }}"
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}
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},
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{
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"id": "uuid-extract-frequency-update-c-1",
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"name": "Extract Frequency Update Result",
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"type": "n8n-nodes-base.set",
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"typeVersion": 3,
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"position": [
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2650,
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100
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],
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"parameters": {
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"options": {},
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"assignments": {
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"assignments": [
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{
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"name": "frequency_update_count",
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"value": "={{ $json.modified_count || $json.similar_entries.length || 0 }}",
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"type": "number"
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}
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]
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}
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}
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},
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{
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"id": "uuid-postgres-insert-audit-c-1",
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"name": "PostgreSQL Insert Audit Log",
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"type": "n8n-nodes-base.postgres",
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"typeVersion": 2,
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"position": [
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2850,
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200
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],
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"parameters": {
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"operation": "insert",
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"schema": "public",
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"table": "knowledge_base_updates",
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"columns": {
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"columns": [
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{
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"column": "ticket_id",
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"type": "string",
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"value": "={{ $json.ticket_id }}"
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},
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{
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"column": "conversation_id",
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"type": "string",
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"value": "={{ $json.conversation_id }}"
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},
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{
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"column": "problem_text",
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"type": "string",
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"value": "={{ $json.problem_text }}"
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},
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{
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"column": "kategorie",
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"type": "string",
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"value": "={{ $json.kategorie }}"
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},
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{
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"column": "lösung",
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"type": "string",
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"value": "={{ $json.lösung }}"
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},
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{
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"column": "kb_entry_id",
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"type": "string",
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"value": "={{ $json.kb_entry_id }}"
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},
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{
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"column": "embedding_dim",
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"type": "number",
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"value": "={{ $json.embedding_dim }}"
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},
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{
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"column": "frequency_updates_count",
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"type": "number",
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"value": "={{ $json.frequency_update_count || 0 }}"
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},
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{
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"column": "status",
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"type": "string",
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"value": "EXECUTED"
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},
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{
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"column": "source",
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"type": "string",
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"value": "workflow-c"
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},
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{
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"column": "created_at",
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"type": "string",
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"value": "={{ new Date().toISOString() }}"
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},
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{
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"column": "updated_at",
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"type": "string",
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"value": "={{ new Date().toISOString() }}"
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}
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]
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}
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},
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"credentials": {
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"postgres": "PostgreSQL Connection"
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}
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},
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{
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"id": "uuid-success-response-c-1",
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"name": "Success Response",
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"type": "n8n-nodes-base.set",
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"typeVersion": 3,
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"position": [
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3050,
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200
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],
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"parameters": {
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"options": {},
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"assignments": {
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"assignments": [
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{
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"name": "success",
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"value": true,
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"type": "boolean"
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},
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{
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"name": "message",
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"value": "Knowledge base entry created and frequencies updated successfully",
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"type": "string"
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},
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{
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"name": "kb_entry_id",
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"value": "={{ $json.kb_entry_id }}",
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"type": "string"
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},
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{
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"name": "similar_entries_updated",
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"value": "={{ $json.frequency_update_count || 0 }}",
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"type": "number"
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},
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{
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"name": "timestamp",
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"value": "={{ new Date().toISOString() }}",
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"type": "string"
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}
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]
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}
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}
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},
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{
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"id": "uuid-skip-frequency-update-c-1",
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"name": "Skip Frequency Update",
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"type": "n8n-nodes-base.set",
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"typeVersion": 3,
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"position": [
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2450,
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350
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||
],
|
||
"parameters": {
|
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"options": {},
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"assignments": {
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||
"assignments": [
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{
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"name": "frequency_update_count",
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"value": "0",
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"type": "number"
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}
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]
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}
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}
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},
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{
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"id": "uuid-merge-frequency-result-c-1",
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"name": "Merge Frequency Result",
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"type": "n8n-nodes-base.set",
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||
"typeVersion": 3,
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||
"position": [
|
||
2650,
|
||
250
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||
],
|
||
"parameters": {
|
||
"options": {},
|
||
"assignments": {
|
||
"assignments": [
|
||
{
|
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"name": "frequency_update_count",
|
||
"value": "={{ $json.frequency_update_count || 0 }}",
|
||
"type": "number"
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||
}
|
||
]
|
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}
|
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}
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},
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{
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"id": "uuid-error-log-embedding-c-1",
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"name": "Error: Embedding Generation Failed",
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||
"type": "n8n-nodes-base.set",
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||
"typeVersion": 3,
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||
"position": [
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||
1050,
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||
500
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||
],
|
||
"parameters": {
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||
"options": {},
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"assignments": {
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||
"assignments": [
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{
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"name": "error_type",
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"value": "EMBEDDING_GENERATION_FAILED",
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||
"type": "string"
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},
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{
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"name": "error_message",
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"value": "={{ $error.message }}",
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"type": "string"
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},
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{
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"name": "ticket_id",
|
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"value": "={{ $json.ticket_id }}",
|
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"type": "string"
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},
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{
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"name": "timestamp",
|
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"value": "={{ new Date().toISOString() }}",
|
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"type": "string"
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||
}
|
||
]
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||
}
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}
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},
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{
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"id": "uuid-error-log-milvus-c-1",
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"name": "Error: Milvus Insert Failed",
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"type": "n8n-nodes-base.set",
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||
"typeVersion": 3,
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||
"position": [
|
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1450,
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||
500
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||
],
|
||
"parameters": {
|
||
"options": {},
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||
"assignments": {
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||
"assignments": [
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{
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"name": "error_type",
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"value": "MILVUS_INSERT_FAILED",
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"type": "string"
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},
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{
|
||
"name": "error_message",
|
||
"value": "={{ $error.message }}",
|
||
"type": "string"
|
||
},
|
||
{
|
||
"name": "ticket_id",
|
||
"value": "={{ $json.ticket_id }}",
|
||
"type": "string"
|
||
},
|
||
{
|
||
"name": "timestamp",
|
||
"value": "={{ new Date().toISOString() }}",
|
||
"type": "string"
|
||
}
|
||
]
|
||
}
|
||
}
|
||
},
|
||
{
|
||
"id": "uuid-error-log-postgres-c-1",
|
||
"name": "Error: PostgreSQL Audit Log Failed",
|
||
"type": "n8n-nodes-base.set",
|
||
"typeVersion": 3,
|
||
"position": [
|
||
2850,
|
||
500
|
||
],
|
||
"parameters": {
|
||
"options": {},
|
||
"assignments": {
|
||
"assignments": [
|
||
{
|
||
"name": "error_type",
|
||
"value": "POSTGRES_AUDIT_FAILED",
|
||
"type": "string"
|
||
},
|
||
{
|
||
"name": "error_message",
|
||
"value": "={{ $error.message }}",
|
||
"type": "string"
|
||
},
|
||
{
|
||
"name": "ticket_id",
|
||
"value": "={{ $json.ticket_id }}",
|
||
"type": "string"
|
||
},
|
||
{
|
||
"name": "timestamp",
|
||
"value": "={{ new Date().toISOString() }}",
|
||
"type": "string"
|
||
}
|
||
]
|
||
}
|
||
}
|
||
},
|
||
{
|
||
"id": "uuid-postgres-error-handler-c-1",
|
||
"name": "PostgreSQL Insert Error Handler",
|
||
"type": "n8n-nodes-base.postgres",
|
||
"typeVersion": 2,
|
||
"position": [
|
||
3050,
|
||
500
|
||
],
|
||
"parameters": {
|
||
"operation": "insert",
|
||
"schema": "public",
|
||
"table": "knowledge_base_errors",
|
||
"columns": {
|
||
"columns": [
|
||
{
|
||
"column": "ticket_id",
|
||
"type": "string",
|
||
"value": "={{ $json.ticket_id }}"
|
||
},
|
||
{
|
||
"column": "error_type",
|
||
"type": "string",
|
||
"value": "={{ $json.error_type }}"
|
||
},
|
||
{
|
||
"column": "error_message",
|
||
"type": "string",
|
||
"value": "={{ $json.error_message }}"
|
||
},
|
||
{
|
||
"column": "workflow",
|
||
"type": "string",
|
||
"value": "workflow-c"
|
||
},
|
||
{
|
||
"column": "created_at",
|
||
"type": "string",
|
||
"value": "={{ new Date().toISOString() }}"
|
||
}
|
||
]
|
||
}
|
||
},
|
||
"credentials": {
|
||
"postgres": "PostgreSQL Connection"
|
||
}
|
||
},
|
||
{
|
||
"id": "uuid-error-response-c-1",
|
||
"name": "Error Response",
|
||
"type": "n8n-nodes-base.set",
|
||
"typeVersion": 3,
|
||
"position": [
|
||
3250,
|
||
500
|
||
],
|
||
"parameters": {
|
||
"options": {},
|
||
"assignments": {
|
||
"assignments": [
|
||
{
|
||
"name": "success",
|
||
"value": false,
|
||
"type": "boolean"
|
||
},
|
||
{
|
||
"name": "error_type",
|
||
"value": "={{ $json.error_type }}",
|
||
"type": "string"
|
||
},
|
||
{
|
||
"name": "error_message",
|
||
"value": "={{ $json.error_message }}",
|
||
"type": "string"
|
||
},
|
||
{
|
||
"name": "ticket_id",
|
||
"value": "={{ $json.ticket_id }}",
|
||
"type": "string"
|
||
},
|
||
{
|
||
"name": "timestamp",
|
||
"value": "={{ new Date().toISOString() }}",
|
||
"type": "string"
|
||
}
|
||
]
|
||
}
|
||
}
|
||
},
|
||
{
|
||
"id": "uuid-validation-failed-c-1",
|
||
"name": "Validation Failed",
|
||
"type": "n8n-nodes-base.set",
|
||
"typeVersion": 3,
|
||
"position": [
|
||
450,
|
||
500
|
||
],
|
||
"parameters": {
|
||
"options": {},
|
||
"assignments": {
|
||
"assignments": [
|
||
{
|
||
"name": "success",
|
||
"value": false,
|
||
"type": "boolean"
|
||
},
|
||
{
|
||
"name": "error_type",
|
||
"value": "VALIDATION_FAILED",
|
||
"type": "string"
|
||
},
|
||
{
|
||
"name": "error_message",
|
||
"value": "Missing required fields: ticket_id or ai_suggestion",
|
||
"type": "string"
|
||
},
|
||
{
|
||
"name": "timestamp",
|
||
"value": "={{ new Date().toISOString() }}",
|
||
"type": "string"
|
||
}
|
||
]
|
||
}
|
||
}
|
||
}
|
||
],
|
||
"connections": {
|
||
"Webhook Trigger": {
|
||
"main": [
|
||
[
|
||
{
|
||
"node": "Validate Payload",
|
||
"index": 0
|
||
}
|
||
]
|
||
]
|
||
},
|
||
"Validate Payload": {
|
||
"main": [
|
||
[
|
||
{
|
||
"node": "Parse AI Suggestion",
|
||
"index": 0
|
||
}
|
||
],
|
||
[
|
||
{
|
||
"node": "Validation Failed",
|
||
"index": 0
|
||
}
|
||
]
|
||
]
|
||
},
|
||
"Parse AI Suggestion": {
|
||
"main": [
|
||
[
|
||
{
|
||
"node": "Extract KB Fields",
|
||
"index": 0
|
||
}
|
||
]
|
||
]
|
||
},
|
||
"Extract KB Fields": {
|
||
"main": [
|
||
[
|
||
{
|
||
"node": "LiteLLM Generate Embedding",
|
||
"index": 0
|
||
}
|
||
]
|
||
]
|
||
},
|
||
"LiteLLM Generate Embedding": {
|
||
"main": [
|
||
[
|
||
{
|
||
"node": "Extract Embedding Vector",
|
||
"index": 0
|
||
}
|
||
],
|
||
[
|
||
{
|
||
"node": "Error: Embedding Generation Failed",
|
||
"index": 0
|
||
}
|
||
]
|
||
]
|
||
},
|
||
"Extract Embedding Vector": {
|
||
"main": [
|
||
[
|
||
{
|
||
"node": "Milvus Insert New KB Entry",
|
||
"index": 0
|
||
}
|
||
]
|
||
]
|
||
},
|
||
"Milvus Insert New KB Entry": {
|
||
"main": [
|
||
[
|
||
{
|
||
"node": "Extract Insert Result",
|
||
"index": 0
|
||
}
|
||
],
|
||
[
|
||
{
|
||
"node": "Error: Milvus Insert Failed",
|
||
"index": 0
|
||
}
|
||
]
|
||
]
|
||
},
|
||
"Extract Insert Result": {
|
||
"main": [
|
||
[
|
||
{
|
||
"node": "Milvus Query Similar Entries",
|
||
"index": 0
|
||
}
|
||
]
|
||
]
|
||
},
|
||
"Milvus Query Similar Entries": {
|
||
"main": [
|
||
[
|
||
{
|
||
"node": "Filter Similar > 0.85",
|
||
"index": 0
|
||
}
|
||
]
|
||
]
|
||
},
|
||
"Filter Similar > 0.85": {
|
||
"main": [
|
||
[
|
||
{
|
||
"node": "Check If Similar Exist",
|
||
"index": 0
|
||
}
|
||
]
|
||
]
|
||
},
|
||
"Check If Similar Exist": {
|
||
"main": [
|
||
[
|
||
{
|
||
"node": "Milvus Update Frequency",
|
||
"index": 0
|
||
}
|
||
],
|
||
[
|
||
{
|
||
"node": "Skip Frequency Update",
|
||
"index": 0
|
||
}
|
||
]
|
||
]
|
||
},
|
||
"Milvus Update Frequency": {
|
||
"main": [
|
||
[
|
||
{
|
||
"node": "Extract Frequency Update Result",
|
||
"index": 0
|
||
}
|
||
]
|
||
]
|
||
},
|
||
"Extract Frequency Update Result": {
|
||
"main": [
|
||
[
|
||
{
|
||
"node": "Merge Frequency Result",
|
||
"index": 0
|
||
}
|
||
]
|
||
]
|
||
},
|
||
"Skip Frequency Update": {
|
||
"main": [
|
||
[
|
||
{
|
||
"node": "Merge Frequency Result",
|
||
"index": 0
|
||
}
|
||
]
|
||
]
|
||
},
|
||
"Merge Frequency Result": {
|
||
"main": [
|
||
[
|
||
{
|
||
"node": "PostgreSQL Insert Audit Log",
|
||
"index": 0
|
||
}
|
||
]
|
||
]
|
||
},
|
||
"PostgreSQL Insert Audit Log": {
|
||
"main": [
|
||
[
|
||
{
|
||
"node": "Success Response",
|
||
"index": 0
|
||
}
|
||
],
|
||
[
|
||
{
|
||
"node": "Error: PostgreSQL Audit Log Failed",
|
||
"index": 0
|
||
}
|
||
]
|
||
]
|
||
},
|
||
"Success Response": {
|
||
"main": [
|
||
[]
|
||
]
|
||
},
|
||
"Error: Embedding Generation Failed": {
|
||
"main": [
|
||
[
|
||
{
|
||
"node": "PostgreSQL Insert Error Handler",
|
||
"index": 0
|
||
}
|
||
]
|
||
]
|
||
},
|
||
"Error: Milvus Insert Failed": {
|
||
"main": [
|
||
[
|
||
{
|
||
"node": "PostgreSQL Insert Error Handler",
|
||
"index": 0
|
||
}
|
||
]
|
||
]
|
||
},
|
||
"Error: PostgreSQL Audit Log Failed": {
|
||
"main": [
|
||
[
|
||
{
|
||
"node": "PostgreSQL Insert Error Handler",
|
||
"index": 0
|
||
}
|
||
]
|
||
]
|
||
},
|
||
"PostgreSQL Insert Error Handler": {
|
||
"main": [
|
||
[
|
||
{
|
||
"node": "Error Response",
|
||
"index": 0
|
||
}
|
||
]
|
||
]
|
||
},
|
||
"Error Response": {
|
||
"main": [
|
||
[]
|
||
]
|
||
},
|
||
"Validation Failed": {
|
||
"main": [
|
||
[]
|
||
]
|
||
}
|
||
}
|
||
}
|